With remberg you receive one central solution for your industrial service processes. To be as efficient as possible, we provide you with digital service workflows, from issue to resolution.
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Call up the current status of the digital life cycle files of your machines at any time. Solve service requests efficiently with reference to the respective serial number and fill out service reports and other forms digitally. Reduce duplicate handling through interfaces to your IT systems.
The ARM-System reminds you and your customers in advance by e-mail or SMS if, for example, maintenance is required on your machines. In this way, you increase the interaction points and order rates sustainably over the lifecycle of your assets, without additional effort.
Provide your customers, service partners, and dealers with digital services in your corporate design in one central point of contact. This will increase your customer satisfaction and loyalty.
Any kind of asset information and all users in one central solution
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With remberg, we no longer have paper-based service processes, but a central system that automatically transfers everything from the inquiry to the solution in the digital life cycle file of the respective machine. The best thing is that we can invite our customers to the remberg system and thus have a modern service portal in our corporate design.Felix Kämpfer Production Manager Heinz Stöckel Werkzeugmaschinen GmbH
remberg provides us with a one-stop solution for service towards our customers, dealers and employees.Benjamin Reichenecker Head of Service & Parts Max Holder GmbH - Kärcher Gruppe
Transparent service processes are crucial for us. With remberg, these processes run digitally and across all involved organisations. With remberg, our customers for example have access to digital operating manuals and digital service checkbooks.Theresa Lehner Head of Operations Open House of Energy GmbH
With remberg we digitize our service much faster, so that we are one step ahead of our competition.Dieter Kurth Head of Service EPSON Deutschland GmbH
remberg has shown us through profound analyses, what the potential of our assets is when it comes to service & after-sales and also how this can be implemented.Moritz Pastow Project Manager Digital Business Development LEWA GmbH
With the Asset-Relationship-Management System from remberg, I can see all our assets at a glance, can react quickly to service requests and control entire after-sales processes intuitively in a single solution. This increases customer satisfaction and at the same time improves our process efficiency.Hans Lang Customer Service Manager Kumovis GmbH
We would be happy to show you in a web demo how we help other companies realize the digitalization potential in service.
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