Your requirements are diverse, which is why the remberg XRM can be configured to your needs. Manage and configure functions, rights, languages, design, notifications and IT integrations using remberg's comprehensive system preferences.
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remberg relies on German high-security data centers when it comes to the cloud. The data centers used are ISO/IEC 27001 certified, meet the highest C5 standards and thus fulfill our high requirements for the security of our customers' data. To further secure access, remberg offers additional security mechanisms such as password change cycles and two-factor authentication.
The remberg XRM is a Software-as-a-Service (SaaS) solution. This means that remberg completely takes care of the IT infrastructure, security, maintenance, further development and much more. For you, this means that apart from the monthly or annual license fees for the remberg XRM software there are no hidden costs. This way we can guarantee the availability of the remberg XRM in addition to security. Integrations that go beyond remberg's standard interfaces are additionally estimated on a project basis with standard daily rates per working day. Since the amount of the license fees is based on your needs, we kindly ask you to speak with our sales department, if you would like an individual offer.
Existing IT systems, such as your ERP system, can be connected via standardized interfaces and exchange formats. Using extensive, secure APIs, you can programmatically access or transfer key information in remberg. For more information on this topic, reach out to our implementation team.
With remberg rights management, you configure individually tailored user roles by assigning rights for individual activities, and thus control access to specific equipment via user groups.
Provide your users with the remberg solution in multiple languages, e.g. to be able to help them help themselves when there is a time difference with other countries. If you need a specific language that remberg does not yet offer as standard, please contact our sales department.
remberg is available device-independently on Android, iOS and Windows and is mobile-optimized for all display sizes. This means that remberg can be used on any device with a browser, whether PC, laptop, tablet or smartphone. Additionally, we offer native Android and iOS applications especially for your field service.
Customize remberg to match your corporate design, including logo and colors. This allows you to show your own digital face across organizations when it comes to servicing your equipment. Improve the perception of your company when working with customers and partners.
On average, your technicians do not have access to mobile internet at up to 30% of their installations. With remberg, you ensure that your technicians can access and fill out necessary information offline. So it does not matter where your technicians are, they can fill out forms & protocols offline, even if assignments last several days. The information is then synchronized with the remberg XRM cloud at the next possible time with an active internet connection.
The remberg XRM Helpcenter offers our customers help for self-help around the use of remberg functionalities. Use the keyword search to quickly find relevant articles, answers, advice, instructions and other important information. This way you will not leave any question unanswered. Articles in the Helpcenter will be activated after you activate your user profile and login.
remberg is designed in such a way that you can select from modules and functions on a modular basis, depending on what is currently most important for you in terms of digitization around your equipment. Because remberg is a web-based solution, other web solutions can easily be linked accordingly, with manageable effort. In addition, we have a number of partner companies that can also be consulted as an extension to remberg. If you have specific wishes or requirements here, please let us know.
In an initial meeting by phone or online, we will ask you about your challenges around your equipment. This way we can determine how we can help you with remberg XRM software to make your processes easier, faster, more employee-friendly, and fit for the digital future.
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