With the remberg XRM, you manage all installed base information on equipment such as master data, properties, lifecycle files, parts lists and IoT data for all your users in one central solution.
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From inquiries, orders, and documents to maintenance tasks, completed reports, image uploads, and notes: Everything that happens along the lifecycle of your equipment is collected in the digital lifecycle file for the respective equipment number. Service technicians or invited customers, for example, can easily access the history of the respective equipment via smartphone, tablet or laptop: for faster, better service.
Thanks to individually customizable properties and the comprehensive search function, you and your employees will be able to find the right information about the respective equipment much faster. With the map function, you can also see the last determined location of your equipment at any time.
Associate your equipment with QR codes that provide your users with easy login as an entry point. For example, your employees, customers or service partners can scan the QR code with any mobile device such as a smartphone or tablet and, after secure login, access all the information about your machines and equipment that you have granted them the rights to: e.g. operating instructions, upcoming maintenance events or the digital lifecycle file.
By connecting your equipment via a data link with an IoT gateway or LTE module, you can make your service, maintenance and repair processes even more efficient. For example, the remberg IoT function can open up new cases or work orders, based on actual operating hours. Our implementation team will support you in connecting your equipment.
With remberg, my maintenance and repair team quickly converted paper-based maintenance plans and checklists for our equipment into a user-friendly digital form. Each machine has a unique QR code: When you scan it, you immediately see the right manual, the next maintenance tasks, or you can add a new note or pictures to the machine's digital lifecycle file with just a few clicks.Ingo Hild Plant Manager Schwabmünchen OSRAM GmbH
In an initial meeting by phone or online, we will ask you about your challenges around your equipment. This way we can determine how we can help you with remberg XRM software to make your processes easier, faster, more employee-friendly, and fit for the digital future.
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