With remberg, you manage all asset, machine and equipment information such as master data, properties, lifecycle files, parts lists and IoT data for all your users in one central solution.
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From inquiries, orders, and documents to maintenance tasks, completed reports, image uploads, and notes: Everything that happens along the lifecycle of your equipment is collected in the digital lifecycle file for the respective equipment number. Service technicians or invited customers, for example, can easily access the history of the respective equipment via smartphone, tablet or laptop: for faster, better service.
Thanks to individually customizable properties, digital parts lists and the comprehensive search function, you and your employees will be able to find the right information about the respective equipment much faster. With the map function, you can also see the last determined location of your equipment at any time.
Connect your assets with QR codes that provide your users with easy registration or login as an entry point. For example, your employees, customers or service partners can scan the QR code with any mobile device such as a smartphone or tablet and, after secure login, access all the information about your machines and equipment that you have granted them the rights to: e.g. operating instructions, upcoming maintenance events, spare parts for ordering or the digital lifecycle file.
By connecting your assets via a data link with an IoT gateway or LTE module, you can make your service, maintenance and repair processes even more efficient. For example, the remberg IoT function allows you to notify your users when certain service tasks are due, based on actual operating hours. In addition, spare parts can be requested or ordered automatically with the help of presets. Our implementation team will support you in connecting your assets.
In an initial meeting by phone or online, we usually ask you a few questions to find out what challenges you face in service today and what your processes look like in the status quo. Only in this way can we determine whether we can help you make your service processes simpler, faster, more employee-friendly and fit for the digital future.
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