Privacy Policy App

Status: August 2022

Table of Contents

I. Name and address of the data controller
II. Contact details of the data protection officer
III. Data processing in the remberg app
IV. Rights of the data subject
V. Provision of the app and creation of log files
VI. Use of cookies
VII. Email contact
VIII. Contact form
IX. Company websites
X. Use of company appearances in job-oriented networks
XI. Hosting
XII. Plugins used
XIII. Integration of plugins via external service providers
XIV. Use of SDK
XV. Telemetry data
XVI. Authorization management in the app

I. Name and address of the person responsible

The responsible party within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

remberg GmbH
Siegfriedstrasse 8
80803 München
Germany

089 21536192
info@remberg.at.www197.your-server.de
https://remberg.at/

II. Contact details of the data protection officer

The data protection officer of the responsible party is:

DataCo GmbH
Dachauer Straße 65
80335 München
Deutschland

+49 89 7400 45840
www.dataguard.de

III. Data processing in the remberg app

On this page, we inform you about the data protection provisions applicable in our app remberg (“App”). The App is an offer of remberg GmbH, Siegfriedstrasse 8, 80803 Munich, Germany.

remberg can be used both web-based and as an app for Android and iOS. This privacy policy refers to the processing of personal data in the app.

1. Scope of processing

The app serves to use the software of remberg. The following personal data is requested to create a profile:

  • Email address
  • Surname
  • First name
  • User content
  • Usage data
  • Product interaction
  • Photos and videos
  • Customer service contacts

The transmission of the data is always carried out through a SSL secured channel.

2. Purpose of processing

The purpose of processing is to fulfill the service and use the software.

3. Legal basis for the processing of personal data

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) sentence 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

4. Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the responsible party is subject, unless you have consented to storage beyond this in accordance with Art. 6 (1) sentence 1 lit. a GDPR.

5. Possibility of objection and elimination

The user can exercise his right of revocation at any time by contacting his administrator or info@remberg.at.www197.your-server.de. If the user objects to the processing of his personal data for the purpose of fulfilling the service, he will not be able to use remberg. For marketing and advertising purposes, the user can object electronically.

IV. Rights of the data subject

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you have the following rights against the controller:

1. Right to information

You may request confirmation from the controller as to whether personal data concerning you are being processed by it.

If such processing is taking place, you may request information from the controller about the following:

  • the purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
  • the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information about the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

3. Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

  • if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims; or
  • if you have objected to the processing pursuant to Article 21 (1) GDPR and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.

If the processing of personal data concerning you has been restricted, such data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to deletion 

a) Obligation to delete

You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay, if one of the following reasons applies:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing was based pursuant to Art. 6 (1) sentence 1 lit. a or Art. 9 (2) lit. a GDPR and there is no other legal basis for the processing.
  • You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
  • The personal data concerning you have been processed unlawfully.
  • The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions

The right to erasure does not exist to the extent that the processing is necessary

  • For the exercise of the right to freedom of expression and information.
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
  • for the assertion, exercise or defense of legal claims.

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right against the controller to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

  • the processing is based on consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR and
  • the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) sentence 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law.

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. Automated decision in individual cases including profiling.

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects vis-à-vis you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or performance of a contract between you and the controller,
  • is permitted by legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests, or
  • is carried out with your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (b) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in 1. and 3. above, the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

V. Provision of the app and creation of log files

1. Description and scope of data processing

Each time our app is called up, our system automatically collects data and information from the operating system of the calling mobile device.

The following data is collected in this context:

  • Information about the browser type and the version used.
  • The operating system of the user.
  • The IP address of the user.
  • Date and time of access

This data is stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the app to the user’s mobile device. For this purpose, the user’s IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the app. In addition, we use the data to optimize the app and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 p. 1 lit. f GDPR.

3. Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 p. 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the app, this is the case when the respective session has ended.

In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Possibility of objection and elimination

The collection of data for the provision of the app and the storage of the data in log files is mandatory for the operation of the app.

VI. Use of cookies

1. Description and scope of data processing

Our app uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s mobile device. If a user calls up an app, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables the device to be uniquely identified when the app is called up again.

We use cookies to make our app more user-friendly. Some elements of our app require that the calling device can be identified even after an app change.

In the process, the following data is stored and transmitted in the cookies:

  • Utilization of app functions.

We also use cookies in our app that enable an analysis of the user’s surfing behavior.

In this way, the following data can be transmitted:

  • Usage behavior

The user data collected in this way is pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data is not stored together with other personal data of the users.

2. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of apps for users. Some functions of our app cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

  • Use of the software

The user data collected through technically necessary cookies are not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.

3. Legal basis for data processing

The legal basis for the processing of personal data using technically unnecessary cookies is Art. 6 para. 1 p. 1 lit. a GDPR.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 p. 1 lit. f GDPR.

4. Duration of storage, possibility of objection and removal.

Cookies are stored on the user’s mobile device and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are blocked for our app, it may no longer be possible to fully use all functions of the app.

VII. Email contact

1. Description and scope of data processing

Within our app, it is possible to contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.

The data is used exclusively for processing the conversation.

2. Purpose of the data processing

In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

3. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) lit. f GDPR. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email or turns to his company admin, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

VIII. Contact from 

1. Description and scope of data processing

A contact form is available on our app, which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored.

At the time the message is sent, the following data is stored:

  • Email address
  • Surname 
  • First name 
  • IP address
  • Date and time

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored.

The data is used exclusively for processing the conversation.

2. Purpose of data processing

The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

3. Legal basis for the data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest results from the purpose of the data processing. If the e-mail contact aims at the conclusion or implementation of a contractual relationship, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted at the latest after the end of the contractual relationship or the end of the general use of the app.

5. Possibility of objection and elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail to info@remberg.at.www197.your-server.de, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

IX. Company appearances

Use of corporate presences in social networks

Instagram:
Instagram, Part of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland.

On our company page, we provide information and offer Instagram – users the opportunity to communicate. If you perform an action on our Instagram company page (e.g. comments, posts, likes, etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by Instagram, which is jointly responsible for the remberg GmbH – company presence, we cannot provide any binding information on the purpose and scope of the processing of your data.

To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by Instagram is carried out on the basis of appropriate guarantees in accordance with Art. 46 ff GDPR, in particular by concluding so-called standard data protection clauses in accordance with Art. 46 para. 2 lit. c GDPR.

Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the corporate presence for:

Products

In this context, publications via the corporate presence may contain the following content:

  • Information about products
  • Customer contact

In this context, each user is free to publish personal data through activities.

The legal basis for data processing is Art. 6 para.1 p.1 lit. a GDPR.

The data generated by the company presence is not stored in our own systems.

You can object at any time to the processing of your personal data that we collect in the course of your use of our Instagram – company presence and assert your data subject rights mentioned under IV. of this privacy policy. To do so, send us an informal email to info@remberg.at.www197.your-server.de. For the processing of your personal data by Instagram and the corresponding objection options, you can find more information here:

Instagram: https://help.instagram.com/519522125107875

Twitter:
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland.

On our company website, we provide information and offer Twitter users the opportunity to communicate. If you carry out an action on our Twitter company website (e.g. comments, posts, likes, etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by Twitter, which is jointly responsible for the remberg GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.

In order to ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by Instagram is carried out on the basis of appropriate guarantees in accordance with Art. 46 ff GDPR, in particular by concluding so-called standard data protection clauses in accordance with Art. 46 para. 2 lit. c GDPR.

Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the company presence for:

  • Publish information about the company and products.

In this context, the publications via the company presence may contain the following content:

  • Information about products
  • Customer contact

In doing so, each user is free to publish personal data through activities.

The legal basis for the data processing is Art. 6 para.1 p.1 lit. a GDPR.

The data generated by the company presence is not stored in our own systems.

You can object at any time to the processing of your personal data that we collect in the course of your use of our Twitter corporate presence and assert your data subject rights mentioned under IV. of this data protection declaration. To do so, send us an informal email to info@remberg.at.www197.your-server.de. \n For more information on the processing of your personal data by Twitter and the corresponding objection options, please click here:

Twitter: https://twitter.com/de/privacy

YouTube:
YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, United States.

On our company page we provide information and offer YouTube – users the possibility of communication. If you carry out an action on our YouTube corporate site (e.g. comments, posts, likes, etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by YouTube, which is jointly responsible for the remberg GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.

Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the corporate presence for:

  • Publish information about the company and products.

In this context, the publications via the corporate presence may contain the following content:

  • Information about products
  • Customer contact

In doing so, each user is free to publish personal data through activities.

The legal basis for the data processing is Art. 6 para.1 p.1 lit. a GDPR.

The data generated by the company presence is not stored in our own systems.

You can object at any time to the processing of your personal data that we collect in the course of your use of our YouTube corporate presence and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal email to info@remberg.at.www197.your-server.de. \n For more information on the processing of your personal data by YouTube and the corresponding objection options, please click here:

YouTube: https://policies.google.com/privacy?gl=DE&hl=de

X. Use of company appearances in job-oriented networks

1. Scope of data processing

We use the possibility of company appearances on profession-oriented networks. We maintain a company presence on the following profession-oriented networks:

LinkedIn:
LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland.

To ensure appropriate safeguards for the protection of the transfer and processing of personal data outside the EU, so-called standard contractual clauses (Art. 46 (2) p. 1 lit. c GDPR) have been concluded with LinkedIn.

XING:
XING SE, Dammtorstraße 30, 20354 Hamburg, Germany.

On our site, we provide information and offer users the opportunity to communicate.

The company presence is used for job applications, information/PR and active sourcing.

We have no information on the processing of your personal data by the companies jointly responsible for the corporate presence. For more information, please refer to the privacy policy of:

LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
XING: https://privacy.xing.com/de/datenschutzerklaerung

If you carry out an action on our company website (e.g. comments, posts, likes, etc.), you may make personal data (e.g. clear name or photo of your user profile) public.

2. Legal basis for data processing

The legal basis for processing your data in connection with the use of our corporate presence is Art.6 para.1 p.1 lit. f GDPR.

The legal basis for the processing of your data in connection with the use of our corporate presence for the application procedure is Art. 6 para. 1 p.1 lit. b Alt. 1 GDPR and § 26 para. 1 p. 1 BDSG.

3. Purpose of data processing

The purpose of our company website is to inform users about our services. In doing so, every user is free to publish personal data through activities.

4. Duration of storage

We store your activities and personal data published via our corporate presence until you revoke your consent. In addition, we comply with the statutory retention periods.

5. Possibility of objection and removal

You can object at any time to the processing of your personal data that we collect in the course of your use of our corporate presence and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal email to the email address stated in this data protection declaration.

You can find more information on objection and removal options here:

LinkedIn:https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
XING: https://privacy.xing.com/de/datenschutzerklaerung

XI. Hosting

The website is hosted on servers by a service provider contracted by us.

Our service provider is:

Hetzner Online GmbH, 
Industriestr. 25, 91710 Gunzenhausen, 
Germany

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Date and time of server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.

We have concluded an order processing contract with the relevant service provider, in which we oblige the relevant service provider to protect user data and not to disclose it to third parties.

The location of the server of the website is geographically in Germany.

XII. Plugins used

We use plugins for various purposes. The plugins used are listed below:

ServiceProviderThird country transfer (country)Purpose of the data processingLegal basis of the data processingInformation on data protection and appropriate safeguards for third country transfers
Google SuiteGoogle Ireland Ltd.Irland (USA)CommunicationArt. 6 Abs. 1 S.1 lit. a DSGVOhttps://policies.google.com/privacy
SalesloftSalesloft, Inc.USAOptimisations of Sales and MarketingArt. 6 Abs. 1 S.1 lit. a GDPRhttps://salesloft.com/privacy-notice/
Google MapsGoogle Ireland Ltd.Ireland (USA)Map serviceArt. 6 (1) (1) lit. a GDPRhttps://policies.google.com/privacy?gl=DE&hl=de
IntercomIntercom Inc.Ireland (USA)Improving the user experience and for better communicationArt. 6 (1) (1) lit. a GDPRhttps://www.intercom.com/legal/privacy
Y42DATOS Intelligence GmbHGermanyStatistical data analysis and evaluationArt. 6 Abs. 1 S.1 lit. a DSGVOhttps://www.y42.com/legal/privacy
AmplitudeAmplitude Inc.USAProduct AnalyticsArt. 6 Abs. 1 S.1 lit. a GDPRhttps://amplitude.com/privacy
SentrySentry IncUSAQuality AssuranceArt. 6 Abs. 1 S.1 lit. a GDPRhttps://sentry.io/security/#data-security-and-privacy
Make.comCelonis Deutschland GmbHGermanyMake allows to integrate actions or commands between different third party applications.Art. 6 (1) S.1 lit. f GDPRhttps://www.celonis.com/privacy-policy/
*(no third country transfer) **(own hosting) ***(adequacy decision)

1. Duration of storage

Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

2. Transfer to third countries

When using the plugins marked with third country transfer or USA, personal data may be transferred to servers of third countries outside the EU, such as the USA. The legal basis for this transfer is consent pursuant to Art. 6 (1) p. 1 lit. a GDPR. The United States of America does not provide an adequate level of data protection based on a decision of the European Union. The essential risk of the transfer lies in the obligation of the plug-in providers to make user data accessible to American authorities under certain circumstances. An order processing agreement with standard contractual clauses is currently in place with all providers in order to make the third-country transfer as data-protection-friendly and secure as possible. Adjustments to the ECJ ruling of 16.07.2020 (Schrems II, ref. C-311/18) including additional security measures are currently being sought by us. A copy of the standard data protection clauses can be requested by sending us an informal email. 

3. Evocation and removal option

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can prevent the collection as well as the processing of your personal data by the respective providers by preventing the storage of third-party cookies on your computer, using the “Do Not Track” function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

XIII. Rights of the data subject

integration of plugins via external service providers

1. Description and scope of data processing

We integrate certain plugins on our app via external service providers in the form of content delivery networks. When you call up our app, a connection is established to the servers of the providers we use to retrieve content and store it in the cache of the user’s browser. Personal data may be stored and analyzed in server log files as a result, especially device and browser information (in particular, the IP address and operating system). We use the following services:

  • Google Hosted Libraries of the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

In order to ensure appropriate safeguards to protect the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by Google is carried out on the basis of appropriate safeguards pursuant to Art. 46 et seq GDPR, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 (2) lit. c GDPR.

2. Purpose of the data processing

The use of the functions of these services serves the delivery and acceleration of online applications and content.

3. Legal basis for data processing

The collection of this data is based on Art. 6 (1) lit. f GDPR. The app operator has a legitimate interest in the technically error-free presentation and optimization of its app.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

5. Objection and removal options

For information on objection and removal options vis-à-vis Google, please visit: https://policies.google.com/privacy?hl=dede/privacypolicy/

XIV. Use of SDK’s

1. Description of the use of SDKs

We use SDKs (Software Development Kits) to be able to provide function modules. For this purpose, the code used is embedded in the SDKs.

Third party libraries used:

  • Android SDK
  • Ionic SDK
  • Xcode SKD

No personal data is processed or stored in this process.

XV. Telemetry data

1. Description and scope of data processing

We collect telemetry data in our app. We implement this with the service providers Amazon Cloudwatch, Sentry and Pendo. The following personal data is processed in the course of telemetry data processing:

  • IP address
  • Surname
  • First name
  • Email address
  • Telephone number

2. Purpose of data processing

The data will be processed for the following purposes:

  • Infrastructure monitoring
  • Application monitoring
  • Troubleshooting
  • Protocol analysis

3. Legal basis for data processing

The collection of this data is based on Art. 6 (1) lit. f GDPR. The app operator has a legitimate interest in the technically error-free display and optimization of its app – for this purpose, the server log files must be collected.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

5. Objection and removal options

To object, users can write an informal email to info@remberg.at.www197.your-server.de.

XVI. Authorization management in the app

1. Description of the authorizations

The app requires the following sharing permissions to use some functions:

  • iOS
  • Photos
  • Camera
  • Android
  • Device memory

2. Purpose of the permissions

The different permissions are needed for the following functions:

  • Use of the software

This privacy policy was created with the support of DataGuard.