For digital champions
in field service

With the remberg XRM Field Service module, you can plan work orders more efficiently and switch to mobile, paperless, digital service in the field.

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For dispatchers &
field service technicians

With remberg you plan work orders in a more structured way without Excel and manage your technicians and resources in one central, digital planning board. Offer your technicians and installers the ability to complete their reporting such as protocols, materials and their time tracking paperless, with photos, voice notes and auto pre-fill on their tablet, smartphone or laptop, even offline.

Why remberg Field Service?
To help you address the most important challenges in field service.

Higher productivity
in field service

Increase the productivity of your field service teams by up to 25% when it comes to more efficient planning, execution and follow-up of work orders. From the digital lifecycle file of an equipment, machine or an asset history to the digital completion of service reports.

Increased planning horizon
for work orders

Through more transparent planning of work orders in service, you will increase the planning horizon and also the utilization of your technicians with remberg. Use recurring maintenance tasks and work orders to always keep the overview.

Happy service technicians
& dispatchers

Hardly any service technician likes paperwork. The user-friendliness of digital applications is the deciding factor here. With the remberg XRM you provide your technicians with an intuitive, modern, digital solution.

Work Order Management

Plan and manage service, maintenance and repair work orders efficiently without Excel or paper.

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Forms Management

Switch to mobile, digital forms, reports and protocols

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Knowledge Management

Secure and use the service knowledge and skills of your employees

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With remberg, we no longer have a paper chaos in service, but a central software with which everything from the inquiry to the solution ends up in the digital lifecycle file of the respective machine with just a few clicks. The best thing is that we can invite our customers to the remberg software and thus provide them with a modern service portal in our company design. Felix Kämpfer Production Manager Stöckel Werkzeugmaschinen GmbH
Transparent service processes are crucial for us. With the remberg software, these processes run digitally and across all involved organisations. With remberg, our customers for example have access to digital operating manuals and digital service checkbooks. Theresa Lehner Head of Operations Open House of Energy GmbH
With remberg, my maintenance and repair team quickly converted paper-based maintenance plans and checklists for our equipment into a user-friendly digital form. Each machine has a unique QR code: When you scan it, you immediately see the right manual, the next maintenance tasks, or you can add a new note or pictures to the machine's digital lifecycle file with just a few clicks. Ingo Hild Plant Manager Schwabmünchen OSRAM GmbH

Why talk to us?

In an initial meeting by phone or online, we usually ask you a few questions to find out what challenges you face in service today and what your processes look like in the status quo. Only in this way can we determine whether we can help you make your service processes simpler, faster, more employee-friendly and
fit for the digital future.

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